Welcome to Upotis.xyz! We are dedicated to providing an outstanding shopping experience for personalized products. Our sales policy is designed to ensure transparency, fairness, and convenience for all our valued customers. Please review the following terms and conditions that apply to your purchases:

1. Product Quality Guarantee

We take pride in offering high-quality personalized items. If you receive a product that does not meet your expectations, we offer a 30-day return and exchange policy. Products must be unused, undamaged, and in their original packaging to be eligible. Please note that customized items may not be eligible for return unless there is a manufacturing defect.

2. Fast Shipping

Timely delivery is important to us. All in-stock items are processed within 1-3 business days, with shipping typically taking 5-7 business days depending on your location. Expedited shipping options are available for an additional fee. Tracking information will be provided once your order has been dispatched.

3. Secure Payment Methods

We offer a variety of secure payment options, including credit cards (Visa, Mastercard, American Express), PayPal, and other local payment methods. All transactions are protected with SSL encryption to ensure the safety and security of your personal and financial information.

4. Customer Support

Our dedicated customer support team is available 24/7 to assist you with any inquiries. Whether you have questions about our products, your order, or returns, we are here to help! You can reach us via email, phone, or live chat on our website.

5. Satisfaction Guarantee

Your satisfaction is our top priority. If you encounter any issues with your order, please contact our support team within 30 days of receiving your item. We are committed to resolving any problems and ensuring you are happy with your purchase.

6. Contact Us

ADDRESS:4801 Rosalia Dr, New Orleans, LA 70127, USA

PHONE: (318) 627-3250

EMAIL: [email protected]